ZILVERN – Privacy Policy

1. Introduction

ZILVERN (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase from us.

By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided when you create an account, place an order, or contact us:

• Name

• Billing and shipping address

• Phone number

• Email address

• Payment details (processed securely through third-party providers)

b. Automatically Collected Data

Collected through cookies and analytics tools:

• IP address

• Device information

• Browser type

• Pages viewed and time spent

• Referral sources

c. Optional Information

Provided voluntarily:

• Product preferences

• Reviews and feedback

• Survey responses

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Improve website experience and product offerings

• Send order updates, notifications, and promotional emails

• Prevent fraud and enhance platform security

• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information.

We may share your data with:

• Shipping partners (for delivery)

• Payment processors (to complete transactions)

• Service providers (analytics, marketing tools, hosting services)

• Legal authorities when required to comply with laws or protect our rights

All partners are required to handle your data securely.

5. Cookies & Tracking Technologies

ZILVERN uses cookies and similar technologies to:

• Improve site functionality

• Remember your preferences

• Analyze website performance

• Deliver relevant ads and promotions

You may disable cookies in your browser settings, but some features may not work properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your data only as long as necessary to:

• Fulfill orders

• Provide services

• Meet legal and accounting requirements

When no longer required, data is securely deleted.

8. Your Rights (Based on most privacy laws)

You may have the right to:

• Access the personal information we hold

• Request corrections or updates

• Request deletion of your data

• Withdraw consent for marketing

• Request a copy of your information

To exercise these rights, contact us at zilvern0925@gmail.com

9. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their privacy practices or content.

10. Children’s Privacy

ZILVERN does not knowingly collect personal information from individuals under 18 years of age. If we become aware of such data, it will be deleted promptly.

11. International Transfers

If you are accessing our site from outside {Your Country}, your data may be transferred to servers located in other countries.
We ensure adequate protection in accordance with applicable laws.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
Continued use of our website indicates acceptance of the revised policy.

13. Contact Us

For questions or requests regarding this Privacy Policy, please contact:
ZILVERN
Email: zilvern0925@gmail.com
Address: 190, Brahmapur Sekhpara, Near Jubok Brinda Club, Kolkata — 700096