Our Terms & Conditions

1. Introduction

By accessing or purchasing from ZILVERN, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our website.

2. Use of Website

You must be at least 18 years old (or have guardian consent) to use our website. You agree not to misuse the site, interfere with its security, or engage in unlawful activities.

3. Products & Availability

All ZILVERN products, descriptions, and prices are subject to change without notice. We may limit quantities or discontinue items at any time.

4. Pricing & Payment

All prices are listed in INR. By submitting payment, you confirm authorization to use your selected payment method. Prices may change without prior notice.

5. Order Acceptance

Receiving an order confirmation does not guarantee acceptance. ZILVERN may cancel orders due to stock issues, pricing errors, or suspected fraud. Cancelled orders will be refunded.

6. Shipping & Delivery

Shipping timelines and details are outlined in our Shipping Policy. ZILVERN is not responsible for carrier delays or customs issues.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Returns & Refund Policy. Certain items may be non-returnable due to hygiene or product type.

8. Jewellery Care & Warranty

Handle ZILVERN jewellery with care. Unless stated otherwise, warranty covers manufacturing defects only. Damage from misuse, wear, or exposure to chemicals is not covered.

9. Intellectual Property

All content on this website—including designs, images, and text—is the property of ZILVERN. No material may be copied or reproduced without written permission.

10. Accounts

Users are responsible for maintaining account confidentiality and ensuring information is accurate. We may suspend accounts that violate these terms.

11. Third-Party Links

ZILVERN may link to third-party sites. We are not responsible for their content, policies, or practices.

12. Limitation of Liability

To the fullest extent permitted by law, ZILVERN is not liable for indirect, incidental, or consequential damages arising from use of our website or products.

13. Indemnification

You agree to indemnify ZILVERN against claims arising from your misuse of our site or violation of these terms.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we handle your personal information.

15. Governing Law

These terms are governed by the laws of INDIA. Any disputes will be handled by courts located in INDIA.

16. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of the revised terms.

17. Contact Us

For any questions, please contact:
Email: zilvern0925@gmail.com
Address: 190, Brahmapur Sekhpara,
Near Jubok Brinda Club,
Kolkata — 700096